elebia Helpdesk portal

FAQs 1

• Are there sensors to detect overload on the hook?

Documents 1

• Exploded views

Battery FAQs 9

• What is the life span of the battery?
• What is the duration of the battery?
• How long does it take to charge the battery to full power?
• Do I need to fully discharge the battery before every charge to prolong its life?
• Can Ion Lithium batteries be stored for a long period of time?

View all 9

Safety Design FAQs 4

• Is it possible to open the automatic hook and drop a suspended load?
• Is there a manual override ?
• Are there temperature limits or environmental conditions for product use?
• Understanding Safety Factor and WLL

Control Integration FAQs 7

• Is it possible to control the automatic lifting hook with the remote control of the crane?
• Is the elebia system valid for all kinds of cranes?
• Is it possible to wire-up the evo automatic lifting hooks?
• Can a PLC or computer control the automatic lifting hooks?
• Can the Elebia hooks be integrated directly to the crane's hoist?

View all 7

Maintenance SpareParts FAQs 4

• Maintenance & inspection for the automatic lifting hooks
• Is there a typical spare part necessary to have?
• What are the most common malfunctions or breakdowns of the automatic lifting hook?
• What causes excessive clutch wear?

Encoder Parameters FAQs 7

• What’s the resolution of the loadcell?
• Verifying Encoder Functionality using eMax
• Understanding encoder function and calibration
• Change parameters with eMINI
• Understanding the parameters on eMINI/eINST

View all 7

Radio LED Acoustic FAQs 5

• LED Indicators on Elebia Hooks
• Acoustic Signals from Hook
• Does Elebia Offer Models for Special Environments (Marine, High Temperature)?
• What are the radio operating frequencies of Elebia products?
• What Happens If the Connection with the Remote Control Is Lost?

Training Warranty Support FAQs 3

• Where can I get technical support?
• Is prior training required for installation or use?
• Technical & Operational Training at Elebia

Other FAQs 2

• Can the hooks be customized ?
• Demo or Trial Options Available