1. Product Overview
The NEO20 is an automatic lifting hook specifically designed for vertical lifting and transporting of loads. The Working Load Limit (WLL) of 20,000 kg / 44,092 lb is indicated per lifting hook.
All NEO20 hooks feature a safety factor of 4:1. The hook is delivered with the CE stamp and a declaration of CE conformity.
2. Technical Specifications
| Parameter | Value |
|---|---|
| Working Load Limit (WLL) | 20,000 kg / 44,092 lb |
| Safety Factor | 4:1 |
| Service Life | 100,000 cycles |
3. Battery System
Battery Model: EVO2-1700 (same as evo2)
Battery Specifications:
| Parameter | Value |
|---|---|
| Type | Rechargeable Li-ion |
| Maximum Voltage | 12.4 VDC |
| Nominal Voltage | 10.95 VDC |
| Nominal Capacity | 3.2 Ah |
| Protection Circuit | Charge, Discharge, Overvoltage |
| Maximum Discharge Current | 6.4 A |
| Charging Temperature | 0°C to 45°C / 32°F to 113°F |
| Discharge Temperature | -20°C to 50°C / -4°F to 122°F |
| Storage Temperature | -20°C to 60°C / -4°F to 140°F |
| Weight | 150 g / 5.29 oz |
| Charging Time | 3 hours (using Elebia charger) |
| Battery Life | 5,000 cycles / 250 hours in standby mode |
Battery Charge Indicator:
The battery features a 14-segment eInk display on the front that shows the charge level:
- All 14 segments black: Battery fully charged
- Segments turn white as battery discharges
- All 14 segments white: Battery completely discharged
The display requires no power to maintain the visible reading.
Compatible Battery Charger:
| Parameter | Value |
|---|---|
| Input Voltage | 100-240 VAC / 50-60 Hz / 1.0A (max) |
| Output | 12.6 VDC / 1.2A |
| Charge Indicator | No |
| Charge Complete Indicator | No |
4. Remote Control Compatibility
The NEO20 can be paired with all remote control options:
| Remote Type | Description |
|---|---|
| eMINI | Compact remote control allowing the operator to open and close the hook and control battery level. Displays sensor information and maintenance messages. |
| eMAX | Advanced remote control with high-resolution screen and keypad for full configuration and monitoring. |
| eINST | Installable remote control placed in the crane relay cabinet. Requires simple wiring. Can block the crane's upward movement when the hook is in an intermediate position. Compatible with all cranes. |
| eLINK | The eLINK connects the hook to external systems such as PLCs, SCADA, or crane controls. |
5. LED Status Indicator
The NEO20 features an LED status indicator that provides visual feedback during operation:
| LED Color | Meaning |
|---|---|
| Green | Hook is open |
| Red | Hook is in motion / closing / opening |
| Blue | Hook is closed and locked – safe to lift |
Do not lift the load until the blue LED confirms the closure system is locked.
6. Operating Limits
Temperature Range:
The NEO20 is designed for normal atmospheric conditions within a temperature range of -20°C to 60°C (-4°F to 140°F). The hook must not be used outside these conditions.
Chemical Exposure:
The NEO20 must not be exposed to acids, alkalines, or their vapours.
Operating Position:
The hook is specifically designed for vertical lifting.
7. Lifting Procedure
| Step | Action | LED Color |
|---|---|---|
| 1. Approach | Make sure hook is open | Green |
| 2. Orient and Position | Hook orients and positions automatically when finger contacts lifting point | Green |
| 3. Descend | Lower hook onto lifting point | Green |
| 4. Close and Lock | Sensor detects contact and hook closes automatically (or via radio). Closure system confirmed locked | Red → Blue |
| 5. Lift | Begin lifting the load | Blue |
Release Procedure (after load is safely on ground):
- Send release order via remote
- Hook unlocks and opens | Red
- Load is released | Green
8. Manual Override
In case of emergency (e.g., battery depleted or remote malfunction):
- Insert 6mm hex key into the slot/groove
- Push key upwards
- Repeat steps 1 and 2 two times until LED status indicator turns red
9. Critical Warnings for Lifting
- Do NOT lift the load until the closure system is confirmed locked (blue LED)
- Do NOT operate the hook if it does not meet the lifting procedure specified in the user manual
- Do NOT use the hook to lift, sustain or transport people
- Do NOT lift loads over people
10. Safety Features
Autoclose Function: The hook automatically closes when the sensor detects contact with the lifting point.
Lock Confirmation: The closure system must be confirmed locked (blue LED) before lifting.
Manual Override: Emergency release mechanism available.
11. Warranty
| Component | Warranty Period |
|---|---|
| NEO20 lifting hook | 2 years (parts and labour) |
| Battery | Exempt from 2-year warranty |
Warranty is not valid in the following cases:
- Overload
- Wrong or careless use
- Damage from not following procedures and measures
- Damage from hoisting material other than indicated on the hook or in the user manual
- Adapting or modifying the hook
- Injudicious use of the hook, not following indications in the user manual
- Maintenance inspections not carried out by authorized Elebia Technical Service
Maintenance operations and the materials and labour involved therein are exempt from warranty. Non-performance of checks and maintenance may lead to cancellation of warranty.
The manufacturer is not responsible for incidental damage or damage due to wrong use of the lifting tools as well as from violation of this manual.
12. Inspection and Maintenance
At least once a year, or in case of any damage, the hook should be inspected, tested and if necessary returned to Elebia Technical Service for review. The frequency of inspections and tests may vary according to the intensity and type of use.
Visual Inspection: Frequent visual inspection to detect cracks and deformations. In the event of cracks or deformations of over 1%, the mechanism must be withdrawn.
Proper maintenance will lengthen the useful life of the hook.
13. Regulatory Compliance
The NEO20 complies with the following standards and directives:
- ASME B30.20-2010
- ASME BTH-1-2017
- EN 10204 3.1.8
- ETSI EN 300 220-1 V3.1.1
- ETSI EN 300 220-2 V3.1.1
- ETSI EN 303 446-1 V1.1.0
- ETSI EN 303 446-2 V1.1.0
- UNE-EN 1050
- UNE-EN 13135:2013
- UNE-EN 60204-1:2007
- UNE-EN 60730-1:2013
- UNE-EN 61000-6-4:2007
- UNE-EN 61000-6-2:2006
- UNE-EN ISO 12100:2012
- Machinery Directive (D2006/42/EC)
- EMC Directive (2014/30/EU)
- Low Voltage Directive (2014/35/EU)
- Radio Equipment Directive (2014/53/EU)
- ISO 9001 (Production Quality)
Each NEO20 is delivered with the CE stamp and a declaration of CE conformity.
14. Storage
The hook must be stored clean and in a non-humid area to protect against corrosion. Do not store the hook with the battery inserted. Disconnect power sources prior to handling.
For further inquiries or assistance, please contact our customer support team. We are here to help!