Applies to: All Elebia hook models with LED indicators
Normal LED States
- Blue: hook is closed and locked.
- Green: hook is open.
- White: low battery.
- Red: Moving Motor actuation /error or alert condition requiring attention.
Red LED While Lifting a Load (Hook Closed, Load Suspended)
The hook closes correctly (blue LED), but the LED turns red once a load is applied.
Cause: the hysteresis parameter is set too low. Hysteresis defines the angular tolerance the encoder allows before detecting an unexpected position change. If set too tightly, normal vibrations during lifting can trigger a false alert.
This is not a safety concern. Action: increase the hysteresis value and recalibrate the hook.
Red LED at Rest, No Load (Hook Closed, Nothing Happening)
The hook displays a red LED while idle with no load applied.
Cause: the encoder is detecting an unexpected position, usually meaning the hook needs recalibration or the encoder has lost its reference point.
Action: recalibrate the hook. If the red LED reappears shortly after calibration, check that the encoder magnet is clean and correctly positioned, and inspect the encoder cables for damage.
Red LED and Hook Does Not Move
The hook attempts to open or close, shows a red LED, and stops.
Possible causes:
- Worn or slipping clutch.
- Mechanical obstruction.
- Damaged motor gearbox.
Action: recalibrate the hook first. If the issue persists, inspect the clutch and lock pin. If the motor runs but the hook does not move, the gearbox may be damaged.
Red LED on the eMAX Display
When the hook icon on the eMAX screen turns red, it mirrors the physical LED error state. Apply the relevant troubleshooting steps above.
Note: if the hook icon turns grey (not red), this indicates loss of radio contact, which is a connectivity issue unrelated to the LED.
Red LED During Calibration
A brief red flash during calibration is normal as the lock mechanism moves through its range. If the red LED remains on after calibration is complete, the calibration did not succeed.
Action: repeat the calibration procedure. Ensure the hook is hanging vertically and press the button quickly without holding it.
Quick Reference
For further assistance, contact the support team.