This folder contains frequently asked questions about maintenance procedures and spare parts management for Elebia products. It includes topics such as: inspection procedures (daily, weekly, monthly, and yearly checks), recommended spare parts by model (evo series, neo series, S40, clamps, Dropper10), most common malfunctions and their solutions, how to order spare parts via email or support ticket, slip clutch warranty conditions and causes of excessive clutch wear, service manual location, and yearly maintenance requirements for evo hooks, neo hooks, and first generation e5/e10 hooks. This folder also covers basic maintenance tasks such as replacing the safety latch, cleaning the hook, proper storage recommendations, and weekly maintenance checks. This folder serves as a reference for maintenance technicians, operators, qualified service personnel, and customers seeking to keep their Elebia equipment in optimal working condition and to identify when spare parts are needed.
As lifting equipment, at least once a year, or in case of any damage to the evo automatic lifting hook, the hook should be inspected, tested and, if necessa...
Sat, 18 Oct, 2025 at 8:07 PM
An extra safety latch is recommended, and a spare battery is recommended in some applications. If necessary, the user can send the serial number of the ...
Wed, 23 Jan, 2019 at 12:57 PM
The safety latch is a fungible asset, and may occasionally break with day-to-day wear. In case of severe or heavy impact, the motor may get damaged. Ne...
Wed, 23 Jan, 2019 at 12:59 PM
Preventing Premature Clutch Wear At our company, we want to ensure that our customers are able to maximize the lifespan of their equipment. One common i...
Wed, 5 Nov, 2025 at 4:51 PM
This article explains which Elebia products support firmware updates in the field and which do not, and clarifies when a firmware update is actually needed....
Tue, 9 Jun, 2026 at 11:23 AM
Applies to: All Elebia hook models How Firmware Works Elebia hook firmware is generic and operates across multiple hook models. The firmware identifies...
Tue, 9 Jun, 2026 at 11:19 AM
Summary Elebia hooks are designed for durability and efficiency, but like any precision lifting equipment, they require regular maintenance to ensure safet...
Mon, 11 May, 2026 at 11:26 AM
Maintaining the functionality and longevity of your Elebia automatic hooks is crucial, especially when they are utilized in harsh environments. This guide w...
Fri, 12 Jun, 2026 at 8:47 AM
When it comes to maintaining your Elebia hooks, knowing how to identify and request replacement parts is essential for ensuring optimal performance and safe...
Fri, 12 Jun, 2026 at 8:50 AM
As lifting equipment, at least once a year, or in case of any damage to the evo automatic lifting hook, the hook should be inspected, tested and, if nece...
Tue, 2 Jul, 2019 at 10:02 AM
