Applies to: All Elebia hook models
How Firmware Works
Elebia hook firmware is generic and operates across multiple hook models. The firmware identifies the specific model by reading the serial number stored in the PCB memory. Once the serial number is entered, the firmware automatically applies all model-specific parameters.
A replacement PCB from the factory is a blank slate and will not function correctly until it is initialized with the correct serial number.
Symptoms of an Uninitialized PCB
- Hook starts and beeps but refuses to calibrate.
- Motor timing, opening force, or closing force are incorrect.
- Hook only partially opens or closes.
- Random error conditions trigger unexpectedly.
These symptoms are typically the result of missing initialization, not a defective PCB.
Initialization Sequence
Perform the following steps in exact order using the eMAX. Entering values out of order may result in parameters not applying correctly.
Step 1 - Enter total cycles.
Enter the total number of cycles the hook has accumulated over its lifetime. Source this value from the previous PCB records. If unknown, enter an approximate figure based on usage history.
Step 2 - Enter revision counter.
Input the number of service or inspection revisions the hook has undergone.
Step 3 - Enter the serial number.
Enter the serial number exactly as it appears on the CE plate. This is the critical step: the firmware reads the serial number and applies all model-specific parameters automatically. Without this, the firmware cannot identify the hook model.
Step 4 - Verify parameters.
Review all key parameters to confirm they have been correctly applied for the model. Correct any values that do not match the hook's specifications.
Step 5 - Calibrate the hook.
Hang the hook vertically and perform a full encoder calibration. Calibration is mandatory after every PCB replacement, regardless of whether the encoder was changed.
Final Check Before Returning to Service
Test the hook through several open/close cycles while hanging freely. Confirm that the hook beeps twice at the end of each full stroke.
For further assistance, contact the support team.