FAQs

Questions you might have before buying

Is it possible to open the automatic hook and drop a suspended load?
The patented elebia evo automatic lifting hooks CAN NOT DROP SUSPENDED LOADS under it's fail-safe design. It is designed in a way that makes it impossi...
Tue, 5 Mar, 2019 at 1:32 PM
What is the warranty of elebia’s products?
All elebia products have a two-year warranty except for batteries which is of six months. The warranty of the evo automatic lifting hook is for 2 years ...
Wed, 23 Jan, 2019 at 12:03 PM
Is it possible to control the automatic lifting hook with the remote control of the crane?
Yes, with the installable remote control (optional) you can control the automatic lifting hook with the crane's remote control.  This system is uni...
Wed, 23 Jan, 2019 at 12:09 PM
Is it possible to control more than one automatic lifting hook with the same remote control?
Yes, the eMAX remote control allows you to remotely control up to 24 hooks at any given time. The eMAX is our most advanced remote control, able to cont...
Wed, 23 Jan, 2019 at 12:12 PM
Is the elebia system valid for all kinds of cranes?
Yes, it is valid for all kind of cranes and lifting machines (reach stackers, forklifts, tele handlers).  The automatic lifitng hooks use removable batt...
Wed, 23 Jan, 2019 at 1:00 PM
Is it possible to wire-up the evo automatic lifting hooks?
Yes, the automatic safety hooks can be delivered with a previously wired-up setup.  The power supply can be wired (24VDC or 48VDC). In these cases, the ...
Wed, 23 Jan, 2019 at 12:19 PM
Can a PLC or computer control the automatic lifting hooks?
Yes. A Programmable Logic Controller (PLC) or a computer can send/receive the data/orders to an eMAX remote control via the serial port. Then eMAX t...
Wed, 23 Jan, 2019 at 12:28 PM
What is the life span of the battery?
The life span of the battery depends on its use and storage conditions (charge, temperature, humidity). The battery should always be kept clean and dry, awa...
Wed, 23 Jan, 2019 at 12:39 PM
What is the duration of the battery?
The battery can work for up to a whole week with just one charge.  Tests show the battery withstands up to 5,000 cycles (1 cycle = open/close of automat...
Wed, 23 Jan, 2019 at 12:35 PM
How long does it take to charge the battery to full power?
The battery is fully charged in less than three hours.
Wed, 23 Jan, 2019 at 12:37 PM