FAQs
Questions you might have before buying
No. Lithium-ion batteries do not have a memory effect. To prolong the battery’s lifespan, please follow these recommendations. The battery should...
Tue, 21 Oct, 2025 at 4:45 PM
Ion Lithium batteries should not be stored for a long period of time, as they age and lose capacity. If there is a need to store them for a long per...
Tue, 21 Oct, 2025 at 4:47 PM
As lifting equipment, at least once a year, or in case of any damage to the evo automatic lifting hook, the hook should be inspected, tested and, if necessa...
Sat, 18 Oct, 2025 at 8:07 PM
An extra safety latch is recommended, and a spare battery is recommended in some applications. If necessary, the user can send the serial number of the ...
Wed, 23 Jan, 2019 at 12:57 PM
The safety latch is a fungible asset, and may occasionally break with day-to-day wear. In case of severe or heavy impact, the motor may get damaged. Ne...
Wed, 23 Jan, 2019 at 12:59 PM
Elebia remote-controlled systems use ISM (Industrial, Scientific, Medical) radio bands adapted to each geographical region. The table below shows the ava...
Fri, 17 Oct, 2025 at 1:07 PM
If your hook, battery or remote is not working properly, we are here to help! At elebia, we recommend that if the purchase was made through a qualified ...
Sun, 2 Nov, 2025 at 4:22 PM
Yes, Elebia hooks are available in a wide range of configurations to suit different operational needs. Using the online configurator, you can easily def...
Thu, 30 Oct, 2025 at 11:55 AM
Manual Override is the emergency procedure used to safely release load in critical situations, such as when the battery is completely depleted or if the rem...
Sun, 2 Nov, 2025 at 4:07 PM
Elebia products are designed to ensure that the load is always securely held, making it impossible for the load to be accidentally released. If one of the...
Thu, 30 Oct, 2025 at 4:00 PM