Warranty

This folder contains documents and resources related to product warranty policies and procedures. It includes warranty terms and conditions, registration forms, claim submission instructions, proof of purchase requirements, coverage duration details, exclusions and limitations, troubleshooting steps before filing a claim, repair or replacement processes, and contact information for warranty support. This folder serves as a comprehensive reference for customers and support teams handling warranty-related inquiries and claims.

Warranty activation
Please, fill in this form to activate the warranty of your product.
Mon, 28 Jan, 2019 at 1:41 PM
Warranty
The warranty of the elebia evo automatic lifting hooks, is for 2 years and covers parts and labour for the use envisaged and recommended in the correspondin...
Sat, 18 Oct, 2025 at 8:22 PM
What is the warranty of elebia’s products?
All elebia products have a two-year warranty except for batteries which is one year. The warranty of the evo automatic lifting hook is for 2 years and c...
Sat, 18 Oct, 2025 at 3:58 PM
What is the slip clutch warranty?
The clutch, also known as the torque limiter, is an essential component of the elebia hook that protects the motor from overload. It is designed to slip ...
Sun, 2 Nov, 2025 at 9:22 PM