If you're experiencing issues with the AutoClose feature on your Elebia hook. This article will guide you through understanding the AutoClose system and troubleshooting any problems you may encounter.
Understanding AutoClose
AutoClose is a feature available on various Elebia hook models, designed to enhance safety and efficiency during lifting operations. Depending on the model, AutoClose may be optional or included as a standard feature.
AutoClose by Hook Model
- EVO Models: In EVO hooks, AutoClose is optional and works with a magnet system. There are two magnet options: a basic magnet and a magnet sensor. Only the magnet sensor option supports AutoClose, utilizing a pressure sensor to trigger the closing action when the hook contacts the lifting point.
- NEO Models: All NEO hooks come with AutoClose as a standard feature. The system relies on a microswitch, which is located differently depending on the model. For example, the NEO20 has the microswitch under the omega plate, while the NEO20S, NEO50, NEO60, and NEO100 have it inside the hook.
- S40 Model: The S40 hook also includes AutoClose as standard, utilizing a combination of a magnet pressure sensor and a plunger switch to ensure the hook closes only under the right conditions.
- eTRACK: The eTRACK hook features AutoClose located in the lower plate, using a microswitch similar to the NEO20.
- Models Without AutoClose: Please note that the Elebia C5, C6, D10, and R2 hooks do not support the AutoClose feature.
For more information about AutoClose, refer to the following article [here].
AutoClose Configuration
AutoClose can be configured in three ways: disabled, enabled for immediate closing, or enabled with a delay. If AutoClose is disabled, the hook will not close automatically. If enabled, it will close immediately or after a short delay, depending on your selection.
Troubleshooting AutoClose Issues
If your AutoClose feature is not functioning as expected, follow these troubleshooting steps:
1.Verify AutoClose Is Enabled: Use the eMAX controller or the hook button to check the AutoClose status. Acoustic signals will indicate whether it’s off, on for immediate closing, or on with a delay.
2. Check Magnet Sensor Sensitivity (EVO Models & S40): Adjust the sensor sensitivity on the eMAX based on the pressure applied. If not calibrated correctly, the sensor may not detect the lifting point.
3. Check Sensor Detection in eMAX: Look for a red line on the hook icon in the eMAX controller. If it’s absent, the sensor may not be detecting the lifting point.
4. Test the Sensor with a Multimeter: Disconnect the violet wires and measure the resistance. If the resistance changes when a metal object is near the magnet or when the microswitch is actuated, the sensor is functioning; if not, it may need replacement.
5. Test the Hook PCB: Short-circuit the violet wires on the hook PCB to simulate a sensor signal. If the hook still doesn’t close automatically, the PCB may need replacement.
Spare Parts
If you determine that a sensor needs replacement, you can request spare parts through our dedicated [link].
For further assistance or detailed inquiries, please feel free to reach out to our customer support team. We're here to help!