Shipping FAQs

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Product delivery deadlines
Production  deadlines are as follows: 2 days for spare parts and accessories. 2 weeks for evo automatic lifting hooks. 4 weeks for: Neo20 Neo20s Neo5...
Fri, 24 Oct, 2025 at 5:30 PM
I need a copy of my invoice for my order. How do I proceed?
An invoice is sent via email when the products are ready to be sent.  If you need a copy of the invoice, you can send a request to sguindos@elebia.com  
Sat, 18 Oct, 2025 at 8:20 PM